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Energy & bills / Victoria

Life Support Concession (water)

A water bill discount if someone at home uses a kidney dialysis machine that needs water.

Support availableThe cost of 168 kilolitres of water a year
Type of supportMoney off a bill
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Opens services.dffh.vic.gov.au, the official site.

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What you need to check

You need a Pensioner Concession Card, Health Care Card or Veteran Gold Card. The water bill must be in your name. You or someone you live with must use a haemodialysis machine at home, a kidney dialysis machine that uses a lot of water. The discount equals the cost of 168 kilolitres of water a year. A doctor, nurse or hospital social worker signs the form. It can be backdated up to 12 months.

This is a short summary. Other rules may apply, like income or where you live. Check the full rules with the agency that runs it.

About this source

We last reviewed this listing on 5 Nov 2026. We last checked the official page on 5 Nov 2026.

Our automatic check only sees whether the page is there or has changed. It is not a check of the rules.