Stay safe from scams
Scammers sometimes promise “unclaimed money” or a government payment. Here is how to tell us apart from a scam, and what to do if you are worried.
If you think you have been scammed
- Your bank or card providerIf you gave out bank or card details, contact your bank now. Ask them to stop any payments.
- IDCARE 1800 595 160Free help if your personal details were stolen or misused. Monday to Friday, 7 am to 7 pm (AEST).idcare.org (opens in a new tab)
- Services Australia Scams and Identity Theft Helpdesk 1800 941 126If the scam used the name of myGov, Centrelink, Medicare or Child Support. They can get you an interpreter.servicesaustralia.gov.au (opens in a new tab)
- Report it to Scamwatch (opens in a new tab)Scamwatch is run by the ACCC. Your report helps warn other people.
What unclaimd will never do
Finding support on unclaimd is free.
- We will never ask for your myGov sign-in, password or code, or your bank or card details.
- We will never ask for your tax file, Medicare or Centrelink number.
- We will never phone you or send you a text message. We only email you if you write to us, sign in or turn on alerts.
How to check you are on the real site
- Check the address bar before you type anything. Our address is unclaimd.org.
- Type our address yourself, or use a bookmark. Take care with links in texts, emails and ads.
- unclaimd is not a government website. We never ask you to sign in to myGov on our site.
- To apply for support, use the link on our listing to go to the official site. Official government sites usually end in .gov.au.
Real government websites
Services Australia says it will never send you a link in a text or email, or ask for your myGov sign-in details. A message or call that does is a scam.
- my.gov.au: myGov. Only sign in by typing my.gov.au into your browser, or with the myGov app.
- servicesaustralia.gov.au: Centrelink, Medicare and Child Support.
Phone numbers and links were checked on each official site on 2 November 2026. If something here is different from the official site, the official site is right. Tell us so we can fix it.