Continence Aids Payment Scheme
A yearly payment toward the cost of continence products for people with permanent, severe incontinence.
Opens servicesaustralia.gov.au, the official site.
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What you need to check
You must be 5 or older. You must have permanent and severe incontinence, confirmed by a registered health professional. You need an eligible neurological or other listed condition. If your condition is not neurological, you also need a Pensioner Concession Card. You must be an Australian citizen or permanent resident. It is paid once a year in July, or twice a year in July and January. It is not taxed and does not count as income. Your health professional fills in part of the form. Apply through your Medicare online account in myGov, or by post. Call 1800 239 309, Monday to Friday, 8:30am to 5pm.
This is a short summary. Other rules may apply, like income or where you live. Check the full rules with the agency that runs it.
About this source
We last reviewed this listing on 5 Nov 2026. We last checked the official page on 5 Nov 2026.
Our automatic check only sees whether the page is there or has changed. It is not a check of the rules.