---
title: "Medical Cooling Concession, Victoria · unclaimd"
description: "An extra 17.5% off summer power bills if someone at home has trouble controlling their body temperature. An extra 17.5% off power costs, 1 November to 30 April. Check the conditions and apply on…"
url: "https://unclaimd.org/support/vic-medical-cooling/"
---

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[Energy & bills](https://unclaimd.org/support/energy-bills/) / [Victoria](https://unclaimd.org/support/vic/)

# Medical Cooling Concession

An extra 17.5% off summer power bills if someone at home has trouble controlling their body temperature.

- Support available: An extra 17.5% off power costs, 1 November to 30 April
- Type of support: Money off a bill

[Visit official site](https://services.dffh.vic.gov.au/medical-cooling-concession)

Opens services.dffh.vic.gov.au, the official site.

unclaimd never asks for your myGov sign-in or bank details. The official site may ask for them, so check the address ends in .gov.au first. [How to stay safe](https://unclaimd.org/help/stay-safe/)

## What you need to check

You need a Pensioner Concession Card, Health Care Card or Veteran Gold Card. The power account must be in your name. You or someone you live with must have a health condition that stops the body controlling its temperature. Some conditions are already approved, such as multiple sclerosis and Parkinson’s disease. Others are checked by the Department of Families, Fairness and Housing. The extra 17.5% off mains power costs from 1 November to 30 April is on top of the Annual Electricity Concession. A doctor must sign the form. It can be backdated up to 12 months.

This is a short summary. Other rules may apply, like income or where you live. Check the full rules with the agency that runs it.

## About this source

We last reviewed this listing on 5 Nov 2026. We last checked the official page on 5 Nov 2026.

Our automatic check only sees whether the page is there or has changed. It is not a check of the rules.

## How to apply

Read the full rules and apply through the official government website.

[Visit official site](https://services.dffh.vic.gov.au/medical-cooling-concession)

services.dffh.vic.gov.au

unclaimd never asks for your myGov sign-in or bank details. The official site may ask for them, so check the address ends in .gov.au first. [How to stay safe](https://unclaimd.org/help/stay-safe/)

unclaimd can’t approve a claim or apply for you.

[Report a problem with this listing](https://unclaimd.org/contact/?topic=listing&program=vic-medical-cooling#contact)

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