---
title: "Home Energy Emergency Assistance Scheme, Queensland · unclaimd"
description: "A one-off payment if a sudden money crisis means you cannot pay your electricity or piped gas bill. Up to $720, once every 2 years. Check the conditions and apply on qld.gov.au."
url: "https://unclaimd.org/support/qld-home-energy-emergency/"
---

[Back to support](https://unclaimd.org/support/)

[Energy & bills](https://unclaimd.org/support/energy-bills/) / [Queensland](https://unclaimd.org/support/qld/)

# Home Energy Emergency Assistance Scheme

A one-off payment if a sudden money crisis means you cannot pay your electricity or piped gas bill.

- Support available: Up to $720, once every 2 years
- Type of support: One-off payment

[Visit official site](https://www.qld.gov.au/community/cost-of-living-support/concessions/energy-concessions/home-energy-emergency-assistance-scheme)

Opens qld.gov.au, the official site.

unclaimd never asks for your myGov sign-in or bank details. The official site may ask for them, so check the address ends in .gov.au first. [How to stay safe](https://unclaimd.org/help/stay-safe/)

## What you need to check

The crisis must be in the last 12 months. Examples are losing work hours, a family break-up, or a big unexpected cost for something essential. You must pay the bill yourself. You also need a concession card, a low income, or a hardship plan with your energy company. It does not cover long-term money problems, small drops in income, rent, phone or internet bills.

This is a short summary. Other rules may apply, like income or where you live. Check the full rules with the agency that runs it.

Struggling with this form?

OPA can go through the official form with you, one question at a time. You check each answer, and nothing is sent until you say yes.

[Get the OPA helper](https://unclaimd.org/tools/)

We haven’t tested OPA on this form yet. If it gets stuck, fill that part in yourself. For Chrome or Edge on a computer. It doesn’t work on phones yet.

## About this source

We last reviewed this listing on 5 Nov 2026. We last checked the official page on 5 Nov 2026.

Our automatic check only sees whether the page is there or has changed. It is not a check of the rules.

## How to apply

Phone your energy company first. They give you an application number, which you use on the online form.

[Visit official site](https://www.qld.gov.au/community/cost-of-living-support/concessions/energy-concessions/home-energy-emergency-assistance-scheme)

www.qld.gov.au

unclaimd never asks for your myGov sign-in or bank details. The official site may ask for them, so check the address ends in .gov.au first. [How to stay safe](https://unclaimd.org/help/stay-safe/)

unclaimd can’t approve a claim or apply for you.

[Report a problem with this listing](https://unclaimd.org/contact/?topic=listing&program=qld-home-energy-emergency#contact)

---

unclaimd lists possible matches and leads to check, not eligibility decisions. Only the government agency decides. Check the rules and apply on the official government site.

More: [Site map](https://unclaimd.org/sitemap/) · [How agents can use unclaimd](https://unclaimd.org/llms.txt)