---
title: "Stay safe from scams · unclaimd"
description: "Scammers sometimes promise “unclaimed money” or a government payment. Here is how to tell us apart from a scam, and what to do if you are worried."
url: "https://unclaimd.org/help/stay-safe/"
---

[Help](https://unclaimd.org/help/)

# Stay safe from scams

Scammers sometimes promise “unclaimed money” or a government payment. Here is how to tell us apart from a scam, and what to do if you are worried.

## If you think you have been scammed

- **Your bank or card provider** If you gave out bank or card details, contact your bank now. Ask them to stop any payments.
- **[IDCARE 1800 595 160](tel:1800595160)** Free help if your personal details were stolen or misused. Monday to Friday, 7 am to 7 pm (AEST). [idcare.org](https://www.idcare.org/contact)
- **[Services Australia Scams and Identity Theft Helpdesk 1800 941 126](tel:1800941126)** If the scam used the name of myGov, Centrelink, Medicare or Child Support. They can get you an interpreter. [servicesaustralia.gov.au](https://www.servicesaustralia.gov.au/scams-and-identity-theft)
- **[Report it to Scamwatch](https://www.scamwatch.gov.au/report-a-scam)** Scamwatch is run by the ACCC. Your report helps warn other people.

## What unclaimd will never do

Finding support on unclaimd is free.

- We will never ask for your myGov sign-in, password or code, or your bank or card details.
- We will never ask for your tax file, Medicare or Centrelink number.
- We will never phone you or send you a text message. We only email you if you write to us, sign in or turn on alerts.

## How to check you are on the real site

- Check the address bar before you type anything. Our address is unclaimd.org.
- Type our address yourself, or use a bookmark. Take care with links in texts, emails and ads.
- unclaimd is not a government website. We never ask you to sign in to myGov on our site.
- To apply for support, use the link on our listing to go to the official site. Official government sites usually end in .gov.au.

## Real government websites

Services Australia says it will never send you a link in a text or email, or ask for your myGov sign-in details. A message or call that does is a scam.

- **my.gov.au**: myGov. Only sign in by typing my.gov.au into your browser, or with the myGov app.
- **servicesaustralia.gov.au**: Centrelink, Medicare and Child Support.

Phone numbers and links were checked on each official site on 2 November 2026. If something here is different from the official site, the official site is right. [Tell us](https://unclaimd.org/contact/) so we can fix it.

---

unclaimd lists possible matches and leads to check, not eligibility decisions. Only the government agency decides. Check the rules and apply on the official government site.

More: [Site map](https://unclaimd.org/sitemap/) · [How agents can use unclaimd](https://unclaimd.org/llms.txt)